Last updated: September, 2026
Who we are
GDAYHEENA is a branding and packaging design studio operated as a sole trader in New South Wales, Australia (ABN [71 733 681 415]). In this policy, “we”, “us” and “our” refer to GDAYHEENA. Our website address is https://gdayheena.com.
We are committed to protecting your privacy and handling your personal information openly and transparently.
What information we collect
Information you give us
When you submit an enquiry through our contact form, we collect the information you choose to provide. This typically includes your name, email address, company name, and the details of your message.
When you engage us for a project, we may also collect billing details, postal addresses, and any project materials you share with us.
Information collected automatically
When you visit our website, certain information is collected automatically through analytics and website performance tools. This includes your approximate location (country or city level), browser and device type, pages viewed, time spent on the site, and the website that referred you to us.
We use Google Analytics for this purpose. Google Analytics uses cookies to collect and analyse this information. We do not use this data to identify individual visitors.
Our website also uses functional cookies for caching and performance. These do not collect personal information.
How we use your information
We use the information we collect to:
Respond to your enquiries and provide quotes
Deliver design services you have engaged us for
Issue invoices and manage payments
Maintain records required for tax and business purposes
Understand how visitors use our website so we can improve it
We do not send marketing emails unless you have specifically asked to receive them.
We will never sell your personal information to third parties.
Legal basis for processing (visitors in the UK and EU)
If you are located in the United Kingdom or the European Economic Area, we process your personal information on the following bases:
Consent, where you have submitted an enquiry or agreed to analytics cookies
Contract, where processing is necessary to deliver services you have engaged us for
Legitimate interests, where we improve our website and protect it from misuse
Legal obligation, where we retain records for tax and accounting purposes
Who we share information with
We use a small number of third party services to run our business. Your information may be handled by these providers:
Web hosting for storing website data and form submissions
Google Workspace for email correspondence
Google Analytics for website analytics
Accounting and payment providers for invoicing, where you are a client
Each of these providers processes information on our behalf and under their own privacy terms. We do not share your information with anyone else unless required by law.
International transfers
We operate from Australia and use service providers that may store data in other countries, including the United States. Where information is transferred internationally, we take reasonable steps to ensure it remains protected to a standard consistent with this policy.
How long we keep your information
We keep enquiry information for as long as needed to respond and for a reasonable period afterwards in case you contact us again.
Client project records and financial records are kept for a minimum of five years, as required under Australian tax law.
Analytics data is retained according to the standard retention period set in Google Analytics.
You can ask us to delete your information at any time, subject to any records we are legally required to keep.
Your rights
You have the right to:
Ask what personal information we hold about you
Request a copy of that information
Ask us to correct information that is inaccurate or out of date
Ask us to delete your information
Withdraw consent where processing is based on consent
Object to processing based on legitimate interests
Lodge a complaint with a regulator
To exercise any of these rights, email us at hello@gdayheena.com. We will respond within 30 days.
If you are in Australia and are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au. If you are in the UK, you can contact the Information Commissioner’s Office at ico.org.uk. If you are in the EEA, you can contact your local data protection authority.
Cookies
Our website uses cookies for two purposes:
Functional cookies that make the website work correctly, including caching to improve loading speed
Analytics cookies that help us understand how visitors use the site
You can disable cookies through your browser settings. Doing so may affect how the website functions.
Security
We take reasonable steps to protect your information, including secure hosting, encrypted connections (HTTPS), and restricted access to accounts. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our services are not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.
Contact us
If you have questions about this policy or how we handle your information, contact us at:
GDAYHEENA Email: hello@gdayheena.com Website: https://gdayheena.com
